Legal
Terms of Service
These Terms of Service govern your use of the Grand Show website and the booking of our event entertainment and special-effects services. By accessing our site or booking with us, you agree to these terms.
1. Our Services
Grand Show provides event entertainment (including our Polar Bear Show) and professional special effects such as confetti, streamers, smoke bubbles, bubbles and fog, for events across Metro Vancouver and British Columbia. Specific inclusions are confirmed in your individual quote or booking agreement.
2. Bookings, Quotes & Availability
Quotes are based on the details you provide and are subject to availability until confirmed. A booking is only confirmed once we have agreed the details in writing and received any required deposit.
3. Payment & Deposits
The booking deposit is 20% of the quoted total, with a minimum of $50. You may pay in full in advance or pay the remaining balance on the event day. A payment extension of up to 7 days after the event is available only by separate agreement. Prices are in CAD; GST, travel and other agreed charges are itemised in your written quote.
4. Cancellations & Rescheduling
The booking deposit is refundable if you cancel at least 7 days before the event. Contact us promptly about later cancellations or date changes; any alternative arrangement must be agreed individually. Weather-related changes are reviewed for each booking, taking the venue, selected effects and availability into account. No automatic free rebooking or refund for later cancellations is promised.
5. Client & Venue Responsibilities
You are responsible for ensuring we have safe access to the venue, adequate space and power where required, and any necessary venue permissions for entertainment and effects. Some venues restrict confetti, fog or open effects — please confirm with your venue in advance.
6. Safety
Our team operates all equipment and effects with safety as the priority. We reserve the right to modify or pause any effect if conditions are unsafe for guests, staff or the venue.
7. Photography & Media
We may capture photos or video of our work for portfolio and promotional use. If you prefer that we do not, simply let us know in writing before your event and we will respect your request.
8. Liability
To the fullest extent permitted by law, Grand Show is not liable for indirect or consequential losses. Our total liability in connection with any booking is limited to the amount paid for that booking. Nothing in these terms excludes liability that cannot be excluded by law.
9. Intellectual Property
All content on this website — including text, images, logos and branding — is owned by or licensed to Grand Show and may not be used without our written permission.
10. Governing Law
These terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada. Any disputes will be subject to the exclusive jurisdiction of the courts of British Columbia.
11. Changes to These Terms
We may update these terms from time to time. The current version will always be available on this page.
Contact Us
Grand Show Entertainment | Surrey, BC V3T 0V2, Canada | Phone: 778-723-7788 | Email: info@grandshow.ca | GST/HST No.: 714494226 RT0001